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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We really liked the mop! Children with pleasure wash floors! For washing windows have not yet used nozzles. But if you consider that without this device costs almost the same-take 2 in 1! Class!
Delivery to chita 11 days!!! All is well) thanks)
I bought this already to all my relatives, delivery a few days, splashes well, complete set
Thank you store! Thanks seller!
It works very well, the buyer contacted me, all very well.
The order came quickly through the delivery service sdek, the packaging is excellent! Seller sociable
Super mop! With spare elements
just described and it does what it suppose to do on my laminated floor.
Gave to my mother, very satisfied. Advises us to buy such a thing.
Super! Comfortable. Shipping is very fast
Cool thing. Clean perfect wool, dust and all the garbage that stick to things. Very happy, buy more the thing.
It came very quickly. This is the second mop. One 10 days earlier i ordered myself, and this mother.
Weigh! Delivery lightning, mop liked!
Great mop! Fully corresponds to the description, delivery 4 days. Thank you store!
Very good mop, come quickly. Thank You very much, that warned on receipt of the goods. Class. Recommend store.
Want To say THANK YOU to stores! packaging-class, and the mop-Great!!! going To very simply, look very beautiful, maneuvering perfectly, spray works well and use it conveniently. satisfied VERY!!! RECOMMEND!!! Thank you and good sales!
Mop is just a bomb! Very satisfied. Washes perfectly. Five minutes and cleanliness. Thank you very much! A special surprise is the delivery by the transport company. 5 days (!) and i have the goods. And also by courier to the house. Super! I recommend to everyone the store and this mop!
Squabra is just a miracle
Like a mop is just a brilliant thing for wet cleaning. Of course, for a large territory it's not good, because it's just smearing dirt will be, but localized to wipe-super. But for washing windows/glasses in general, there is no sense of some, it is very inconvenient: the nozzle for washing the glasses is turned at an incomprehensible angle and since it is fixed, it is only the hands to break, to wash at least somehow, well, the rubber side is also uncomfortable, it is necessary to press strongly to the surface, and the handle of the miracle mop is definitely not designed
High lena washes well, comfortable. But with awkward movement can scratch aluminum glass
Brought very quickly with a courier. Everything works, everything is like. I ordered more rags. Good for easy cleaning of floors. Very comfortable thing. Glass will be washed after winter.
The goods are delivered by the transport company sdek, the delivery time is two weeks. I liked the product very much, i recommend.
Cool device,! Wife happy
Very fast shipping
Very efficient! Easy and light to use. I definitely recommend +++
I ship long before expected. Very useful, as it put in the description.
good product, but will break fast
I'm very happy with the goods I ordered! I'm very pleased! I recommend this to others. Thank you.